Thanks for your interest in
the MADL Citizens show! The procedures below will help explain the
method for purchasing artwork from the show on opening night. All times are
local (Eastern Daylight Time).
Numbered wristbands will be handed out to the first 10 customers in line.
The first person in line receives #1 and so forth. This number determines
the order in which you may place an order at the opening. (Note: LIFT may increase the number of wristbands
depending on demand).
Customers with wristbands will be allowed inside to preview the pieces.
Doors will open to the public. The customer with wristband #1 gets first
opportunity to make a purchase, followed by #2, etc in quick succession.
You must be ready to place an order when your number is up or you will
lose the opportunity to purchase at that time. Once the wristband customers
have made their purchases, sales are open to all attendees first-come
first-served. There will be a roped
off queuing area and you must wait your turn in that area. There will
be a limit of 2 art pieces on a single sales sheet for the first 30 minutes.
This is not a per-customer limit - individuals are welcome to purchase
additional pieces after getting back in line.
Web and phone sales
will be accepted through special telephone numbers set up for the show. You
will not be able to place an order by calling the store telephone number.
The Toll Free order line is 888.666.1520. For international customers, the number
is 248.291.3010. All callers to either number will be placed on hold
into a queue and calls will be answered in the order they are received.
Please do not hang up or you will lose your place in line.
will be conducted through eCrater. This site was chosen because of its
server and bandwidth capabilities.
International shipping is supported. Please note that available product is not removed from
inventory until a sales transaction is COMPLETE and the first customer to
fully process a transaction (payment accepted) will be awarded the item.
automatically generated email sales receipt is NOT verification that your
purchase has been approved. Because sales will be conducted simultaneously in
store, online and via phone, it's possible that more than one order may be accepted
for the same item. If this happens, the earliest order (based on timestamp)
will be accepted. You will receive a personal email indicating whether or
been accepted. If the item is not available, we will refund your payment method
as quickly as possible. If you do not receive a personal
notification email within 30 minutes, please email us at
You can enter the web store directly at
We have set up a test item in the store if you would like to test the buying
experience prior to Saturday. You will be charged a non-refundable $0.20 if
you complete the transaction. Credit card sales will be processed
through Google Checkout. If you do not yet have a login for this
service, you should consider setting one up in advance. To use Paypal
select the “Alternative Checkout” button.
All purchases must be
immediately paid in full. Acceptable payment methods in store and by
are limited to: cash, Visa, Mastercard and Discover. Online
customers may also pay with Paypal, Google dollars and American Express. We
are required to charge 6% Michigan sales tax on all in-store sales as well
as phone/web sales shipped to Michigan addresses.
LIFT reserves the right to limit number of pieces sold to an individual in
order to ensure fairness for all customers.
All policies are subject to
change at LIFT's discretion (but don't worry, we have no plans to do this)